If you are not at home the couriers will leave a card and you can then contact them directly and arrange re-delivery this is not available for Saturday or Sunday delivery. It is your responsibility to contact the courier if carded. If the goods are returned to us we will re-charge the delivery cost again to re-dispatch the items.
Extra Delivery charges to remote or outlying areas within the UK mainland may arise, in which case we will agree the charges with you as soon as possible, where applicable.

For any orders outside the UK Mainland Area (Highlands, Islands and Republic of Ireland) please call one of our sales team who will work out the fastest and most affordable way of delivering the goods to you. Call us on -  01865 392439 
Please note we are currently unable to ship worldwide.

Any times or dates stated on our website or confirmation emails regarding Delivery are estimates only. TableTennisTableShop will make all reasonable effort to deliver Products within the time specified, but does not accept liability for any failure to deliver within that time. Orders received on Saturdays, Sundays or public holidays and Orders received after 12 noon on weekdays, will be processed the next working day. We do not deliver on Saturdays, Sundays or public holidays.

Whilst we agree to use all reasonable endeavors to ensure that Delivery is made around the Delivery date advertised, you will acknowledge that actual Delivery is always via third party suppliers and carriers and can therefore be beyond our control. Incorrect personal details may lead to problems or delays in Delivery, so before placing your Order, please ensure that you have included the full address details, including accurate postcode of the Delivery address and your daytime contact telephone number and e-mail address so we can notify you in the event of a Delivery problem.

In case of Delivery to certain locations such as hospitals, airports, hotels, and other business premises, the signature of any person authorized to accept Delivery on behalf of the organization shall be accepted as proof of Delivery. Should Delivery be refused at the Delivery address, and re-requested for another date, we may charge for the second Delivery, since we met our Delivery obligations with the initial Delivery attempt. It is the Recipients responsibility to sign for the correct number of packages as shown on the carrier's Delivery consignment note. Shortages must be noted on the consignment note. You should notify us of the shortages within 48 hours. Please ensure you inspect the goods on arrival and note any damages on the drivers check sheet, and then contact us to report it.